Contact Us

Thank you for choosing Supplymora. We are committed to providing reliable customer service and a pleasant shopping experience. If you have any questions about our products, orders, shipping, returns, or refunds, please feel free to contact us.

Business Information

Brand Name: Supplymora

Legal Business Name: Liuyang Ruoqiu Electronic Trading Co., Ltd.

Registered Business Address:

No. 68, Shaojia Group, Taiping Village, Gaoping Town, Liuyang, Changsha, Hunan Province, 410302, China

Postal Code: 410302

Official Website: http://supplymora.com

Customer Support

Email: service@supplymora.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

We aim to respond to customer inquiries within 1–2 business days, excluding weekends and public holidays.

Order Assistance

For inquiries regarding an existing order, please provide your order number and a brief description of your concern.

Our customer support team will assist you with order updates, shipping information, product questions, and other related matters.

Returns and Refunds

For return or refund requests, please contact our customer support team at service@supplymora.com before sending any products back.

Our team will review your request and provide the appropriate return instructions, including the designated return address when applicable.

Eligible return requests may be submitted within 30 days of delivery, subject to our Return & Refund Policy.

Please do not send returned items directly to our registered business address unless specifically instructed.

Our Commitment

At Supplymora, we value clear communication, dependable service, and customer satisfaction.

We strive to address customer inquiries promptly and provide a convenient, reliable shopping experience.

Whether you have questions about our paper Christmas ornaments, Christmas ball ornaments, or decorative hanging ornaments, our team is here to assist you.